The example he choses to explain the basic difference between the world and my world, his comparison of how business is influenced by mythology and hence the associated behaviour, the Indianness (the yes/no headshake, the usage of mostly/probably - everything that leads to exasperation when foreigners do business with us) are all simply brilliant.
The part I loved was his request at the end - When you meet someone, understand that you have your own subjective truth and so does he/she.....it always comes back to giving others benefit of doubt, doesn't it ?
Enjoyed listening to the video :-)
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