Monday, January 17, 2011

Attention, (Indian) Employers !

A girl who has just written her final year engineering exams attends a campus interview for a huge MNC. She hears nothing from them for nearly 5 weeks and then suddenly one day the appointment letter arrives by post asking her to join work in 2 days in a different city. In addition to that, the letter also has a list of requirements from getting the provisional certificate to registering at various places.

I cannot believe that the employer is dumb enough to assume that the girl is some version of superman and can fly and get all these things done in a day, pack, move to a totally different city, find a place to live in and still be ready to start working at 9am the next day.

The girl is obviously anxious, calls HR, gets an extension of 5 days, hurriedly does everything (not to mention the parents who work round the clock to help accomplish this in addition to all other things they normally have to do), goes to the new city, finds temporary accommodation after spending a whole day going around the city and arrives on the joining day exhausted and even more anxious!

Is the employer increasing productivity by making the freshers join a week in advance? Wouldn’t it better if all candidates were given at least 2 weeks time to be prepared, especially when they are just stepping into their careers from student life? When HR already knows that the candidates are going to ask for an extension, can they not save all this drama by being a little considerate? Why take the freshers for granted? Is such behaviour going to give the employer loyalty and respect from those freshers?

An NRI wants to move back to India for good. He has a telephonic interview with a MNC at 7am in the morning (because of a 4 hour time difference with India). Its 7:45 am and he is still waiting. He writes an email to the person with whom he has interview asking if there is a change of plan. He gets a reply in 2 minutes saying that the person is in a meeting with a client and will call back later.

Would it have been difficult to send this email 45 minutes ago informing the NRI of the change? It would have been clear from the NRI’s resume that he is currently working and has a job to go to and cannot sit around for 45 minutes doing nothing. How can a group lead at an MNC not even have this basic courtesy?

The interview is rescheduled and this time the group lead is again 20 minutes late. Neither does he inform about this in advance nor does he apologise for being late.

Following the interview, a video conference is set up. The NRI has now taken an afternoon off and is sitting in a video conference facility. He has a presentation prepared and is expecting 4 people to be present. As usual, they are late. 3 of them turn up in 15 min and the fourth in 25 min. No apologies, as usual. He starts presenting; one of them sitting right in front of the webcam starts chewing a samosa loudly while 2 others are discussing among themselves. Patiently he finishes presenting and then answers a few questions. He is told that he will be informed of their decision in a week.

2 weeks pass by and there is no response, so he writes an email asking them for an update. 2 more weeks pass by without a response.

The NRI writes to HR saying that he is withdrawing his application. Who would want to work with a bunch of people, with absolutely no professional ethics whatsoever ?!?

Does applying for a job translate to “I need a favor from you and so you can take me for granted”? (Indian) Employers, please understand that it means “I have skills that I think will be of use to your company and your company has prospects that will help me grow”. It is a mutually beneficial relationship and until both the employer and employee understand this, there can never be a healthy work environment.

I have heard of number of people in India who change jobs just because they get a better package elsewhere and have seen a number of employers complain. I am not saying that its always the fault of the employers. But before expecting loyalty from the employees, they should think if they did at least a few things right to deserve such a loyalty. Paying a salary does not guarantee that because it is not money given away, it is money given for services rendered.

Unfortunately (or rather fortunately) there are certain things beyond money….

….for everything else, there is master card :D !
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